i had the double room with all needed, the breakfasts were particularly nice. sea view was worthy.

This hotel boasts a breathtaking lakeside location with a beautiful courtyard, and the friendly staff went above and beyond, even upgrading us to a king room upon check-in. Magnificent location, stunning views, friendly staff, and room upgrade.

We were in an excellent and stunning location just next door to the lake, the centre where more things are going on and the waters edge. The breakfast was nice and for the amount paid, the staff was affable and helpful...

I greatly enjoyed its courteous and amicable employees.

Had perfect 1 night here.

This hotel had friendly staff, and we enjoyed our stay in a lovely quadruple room with a nice courtyard view.

came here for relaxing vacation, recommendable. the breakfast was nice for the amount paid, with variety of food. we really enjoyed the lovely room and amicable staff. its location was exceptionally nice and excellent, in the garden area.

Well, no restaurant.

Location: the hotel was so close to the waters edge, and the lagoon. It also was on the lake front. A double room I stayed at was lovely. Sea view was a bonus.

I recently stayed at a fantastic hotel on the shores of a serene lagoon. The location is perfect for a relaxing vacation, with just a short walk from my room to the waters edge. I enjoyed the ample seating and tranquil spots to unwind on a beautiful day. The cleanliness of the room was pristine and exceeded my expectations. I also appreciated the responsiveness of the staff, who were always on hand to assist without being intrusive.

I highly recommend this hotel to families looking for a wonderful getaway.

Friendly staff who gave me good tips! 🌟

The staff at this hotel were incredibly friendly and helpful, making our stay very enjoyable. the breakfasts were delicious and satisfying. the hotel's location and view were stunning, providing a peaceful and beautiful atmosphere. the water in the lagoon was crystal clear and fresh, resembling a huge cenote. the hotel offered free kayaks and pedalos for guests to use, adding to the fun and relaxation.

Felt right at home instantly, no complaints.

The location of this hotel is perfect with stunning views of the lagoon. The rooms are clean, comfy, and come with a delicious breakfast included. The staff are friendly and always willing to help with any queries or requests.

There aren't any restaurants within walking distance, and the prices at the hotel restaurant are high. there were some missing amenities in the room, such as no water glasses or hairdryer.

We enjoyed having a relaxing time by the water and appreciated the free use of kayaks and paddle boats. the seating and relaxation areas by the water were very comfortable as well. the location was great, with easy access to town and taxis readily available. the fruit basket was a nice touch, and we appreciated the complimentary plates and knife offered to enjoy them.

The breakfast, which felt very basic for the price we paid. Service was slow and there were few options to choose from.

Excellent location near the water, with plenty of seating. Spacious room with a porch. Beautiful view of the lagoon with trees and seating areas. Fun loft in the suite for kids. Friendly staff and nice breakfasts. Free use of kayaks and paddle boats.

Stunning lake views, free water activities, friendly staff, easy access to town, ample parking, airconditioning and fans in rooms.

Nothing bad to say.

The location on the lake front was breathtaking. The colored houses created a beautiful view, and there were plenty of seating areas to relax by the water. The hotel provided free water-bikes, a canoe, and old surfboards for guests to use. The staff was friendly and helpful, offering assistance with boat tours and providing recommendations for restaurants and tours in town. The rooms had good air conditioning and fans, and there was ample parking onsite. Bacalar, a charming town, was just a short drive away.

Nothing to be said. 👍